Reboot a Device

The Reboot command allows administrators to remotely restart a managed device directly from the console. This is helpful when a device becomes unresponsive, requires a refresh, or needs to apply system changes.

✅ Supported only on fully managed devices running Android 7.0 (API level 24) or higher

What happens when you reboot a device?

When a reboot command is sent:

• The device shuts down and restarts automatically
• Any current user session is interrupted
• Open apps will be closed
• The device may take 1–3 minutes to come back online

⚠️ Note: The device must be connected to the internet for the command to be delivered.

How to Reboot a Device

1. Log in to the mambo EMM console
2. Navigate to Management > Devices
3. Locate the device you want to reboot
4. Click the More (⋯) menu in the Actions column
5. Select Reboot
6. (Optional) Check Set custom expiry to define a different timeout
7. Click Reboot to send the command to the device

Command Expiry

By default, the reboot command:

• Expires in 10 minutes
• Can be customized (seconds / minutes / hours / days) before sending

If the device does not receive the command within the expiry time, the reboot will not occur.

Permissions Needed

To reboot a device, your role must include:

✅ View Devices
✅ Can reboot devices

If these permissions are missing, the Reboot option will not appear.

What's Next?

• 🔒 Learn how to Lock a Device
• 🧹 Learn how to Wipe / Delete a Device
• 📡 Learn how to Remote Control a Device